Transparent Solutions is proud to announce that we are adding 3CX Phone System to our portfolio of technical services.
3CX is software-based business phone system that works with SIP standard-based IP phones, SIP trunks, and VoIP Gateways to provide a full PBX solution. 3CX applications can be installed on Windows and Mac computers as well as Android and iOS (iPhone) mobile devices.
With 3CX, your business can take advantage of the following features:
3CX is entirely software-based, so you can leverage your existing virtualized infrastructure and take full advantage of their power and reliability without having to add another “black box” appliance to your server room. 3CX clients can be automatically provisioned from the 3CX management console and are remotely configurable via email, ensuring their setup is hassle-free.
Extensive enterprise-level feature set
While traditional PBXs require additional hardware modules and maintenance to add new features such as auto-attendant and call queuing, they all come standard with 3CX. Additionally, 3CX integrates with popular CRMs such as SalesForce, Google Contacts, Microsoft Dynamics, Office 365, and more.
3CX includes clients for Android and iOS mobile devices at no extra cost, allowing employees to work from anywhere while ensuring their personal phone number remains personal. Android and iOS devices wake up when a call or chat message arrives, saving valuable battery time. From your smartphone, you can set your status to available, away, or out-of-office so your colleagues can see whether or not you are available to take a call.
Free, integrated web conferencing
3CX’s easy-to-use integrated video conferencing solution enables businesses to save time and money by hosting virtual meetings and webinars while enjoying the benefits of face-to-face communication. Participants can seamlessly join meetings without the need to download any additional software or plugins.
Advanced call management options
From the 3CX switchboard, you can monitor the status of queues, view the presence of colleagues, drag and drop calls for quick transfers, and more. The wallboard allows you to view real-time queue statistics for a quick overview of call activity.
Switching to 3CX can lower your phone bill by up to 80% by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices, and reducing the number of fixed telephony lines.
If you’re interested in setting up 3CX for your business, let us know. Our technicians have the knowledge and experience to make the transition a breeze.